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Support Center

Our primary goal, and business directive, is your success. This imperative drives our efforts to keep our channels of communication easily accessible, and consistently available. Receive a response to your questions and inquiries within 24 hours via our, Support Center. Or, you may contact us directly via our Online Chat, typically available with extended business hours.

Online Documentation

A lot of the most common inquiries that we receive are described in our Documentation.

Check online documentation
detailed product documentation

Pre paid Services

eMagicOne offers software installation and detailed configuration, according to your specific requirements and personal education sessions on technologies/ web services/ software/ processes related to ordered software for additional fee. Detailed scope of work will be determined for each customer individually.

You’re welcome to contact us to get estimates.

Pre paid Services

eMagicOne Support Community Forum

Ask questions, get answers, find and share solutions with eMagicOne family around the world.

Join the conversation
eMagicOne Support Community Forum

Feature Request

Your opinion has great impact on further development of eMagicOne software. We appreciate your feedback, it contributes to overall software performance improvement.

Request a feature
Feature Request

Contact Form

We devoted ourselves to assisting you with any concerns or questions you may have, that is why we have created a variety of sources you can get help from.

Visit our support center
Contact us

Live Support – Phone and Chat

Our live chat support is available for fast access of users and answering general, sales and technical inquiries of the lower level of complexity. Please, keep in mind, if the question is too specific, you may be asked to open support ticket for further detailed investigation made by our tech engineers.

Note that due to staff limitations live chat support may not be immediately available at all times.

You can find phone number in the header of each site.

Live chat button is sticked to the bottom of each page on all our resources.

Live Support
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