Import eBay Orders to WooCommerce

In this article, you’ll learn how to Import eBay orders to WooCommerce after you’ve integrated your WooCommerce store to eBay via the Store Manager addon.

So, you’re getting orders on eBay and want to import them to keep order history in one place. Follow the steps below to set up order import.

Open Store Manager for WooCommerce menu > Addons > eBay Integration:

Note: For the orders to be imported correctly, you need to export products from WooCommerce to eBay or map your store products to the existing items on your eBay seller account.

In the starting window, select the option to import orders:

eBay to WooCommerce Launch Integration Import Orders

Add a new order import configuration:

eBay to WooCommerce Launch Integration Import Orders Add Configuration

Specify general options for the order import.

Use the drop-down lists to select your eBay site, currency, and store language. There is also an eBay items ID option where you can select a field from your store containing an eBay items identifier. Wwe recommend leaving this option as default.

Press Next to proceed with order import.

eBay to WooCommerce Launch Integration Import Orders General Options

Specify order import options.

Specify what to do if an eBay customer email is missing. As you may know, eBay deletes customer email details older than 90 days. But for an order to be created in WooCommerce, it needs to have a customer email. Therefore, if you want to import such orders, the eBay addon offers you a workaround: use a generated email or an email specified by a seller (you).

Also, select the time period orders were created on eBay. And fFinally, select statuses to import orders with:

eBay to WooCommerce Launch Integration Import Orders Import Options

In this step, you also need to map order statuses, shipment methods and payment methods between eBay and your WooCommerce store:

eBay to WooCommerce Launch Integration Import Orders Import Mapping

Preview orders for import.

At the preview page, pay attention to the Buyer Email column. Some orders have emails missing. If you didn’t choose to use a generated email or an email specified by you in the previous step, these orders won’t be imported.

eBay to WooCommerce Launch Integration Import Orders Import Preview

Configure tax calculation of the imported orders:

Default - use tax values specified in eBay.
Detected automatically - eBay tax is subtracted from the eBay sum total, then the tax is added in the Store Manager.
Set tax manually - specify tax value for the orders imported from eBay. Order total will be calculated based on this value. No tax value will be added by Store Manager.